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Privacy Policy

Last Updated: November 18, 2025

Your Privacy Matters

At GoComfortPlus, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you visit our website or make a purchase, we collect certain personal information that you provide to us, including:

  • Contact Information: Name, email address, phone number, shipping address, billing address
  • Payment Information: Credit card details, billing information (processed securely through our payment processors)
  • Order Information: Purchase history, product preferences, customer service communications

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages viewed, time spent on pages, links clicked, referring URLs
  • Cookie Information: Preferences, shopping cart contents, session data

How We Use Your Information

We use the information we collect for the following purposes:

  • Process and fulfill your orders - including payment processing, shipping, and customer service
  • Communicate with you - sending order confirmations, shipping updates, and customer service responses
  • Improve our services - analyzing usage patterns to enhance our website and products
  • Prevent fraud - detecting and preventing fraudulent transactions and protecting our customers
  • Send marketing communications - with your consent, sending promotional emails about new products and special offers
  • Comply with legal obligations - meeting regulatory requirements and responding to lawful requests

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies, email service providers)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Important: We never sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL encryption for all data transmissions
  • Secure payment processing through PCI-compliant payment processors
  • Regular security audits and updates
  • Restricted access to personal information on a need-to-know basis

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails

To exercise any of these rights, please contact us at support@gocomfortplus.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Questions About Privacy?

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

Email Support